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Privacy Policy & Cookies

General Data Protection Regulation

Privacy Policy & Cookies

Ecco La Luna processes personal information in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact us at info@eccolaluna.be

As requested by legislation, we have also made an Ecco La Luna register with an overview of the data processing in compliance with the GDPR legislation.

Purposes and legal basis of the processing Within Ecco La Luna, we attach great importance to the protection of your personal data. They are collected and used by Geert Debusschere, manager of Ecco La Luna BV, Vluchtenboerstraat 27A, 9890 Gavere for customer and order management (i.a. customer administration, order/delivery follow-up, invoicing, limited direct marketing (concerning novelties and evolutions as regards to our range of offers) based on Article 6.1 (required for the protection of our legitimate interest in entrepreneurship) of the General Data Protection Act.

Transfer to third parties If required to achieve the set purposes, the customers' personal data will be shared with other companies within the European Economic Area, which are linked directly or indirectly with Ecco La Luna or any other partner of Ecco La Luna. Ecco La Luna guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.

Retention period Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data The customer has at all times the right to inspect their personal data and can have it improved/improve it should it be incorrect or incomplete, have it removed, limit its processing and object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions. Furthermore, the customer is entitled to obatain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company. In order to exercise the above-mentioned rights, the customer is requested to send an e-mail to the following address: info@eccolaluna.be

Direct marketing The customer is entitled to object free of charge to any processing of their personal data aimed at direct marketing.

Complaint The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels -- commission@privacycommission.be).

Cookies

What are cookies?

Cookies are small data files that are stored when you visit this website. The cookies allow us to track your actions or preferences. Most web browsers accept cookies. Users can set their web browsers to block the use of cookies or to delete cookies whenever they wish.

Cookies usually contain the name of the website that issued the cookie, how long the cookie will be stored and a value, usually a randomly generated unique number. Some cookies are deleted as soon as you close your web browser (so-called session cookies), other cookies are stored and help us to identify you as a visitor to our website (so-called persistent cookies).

Why do we use cookies?

We use cookies on our website for various purposes. Cookies serve to make it easier for you to use our website. They allow us to better tune our website to your interests and your needs. We also use them to increase the speed of your activities on the website. Through cookies, we collect aggregate statistics in an anonymous way that helps us better understand how our website is being used and how we can improve our services.

Which cookies do we use?

We use first party cookies and third party cookies. First party cookies are cookies that are created by the website itself in order to make it easier for you to use the website. Third party cookies are created by others. Third party cookies on our website come from Facebook, Google, LinkedIn, Twitter and YouTube.

The different types of cookies

  • Necessary cookies, indispensable for the functioning of our website. For example, these are cookies that allow you to log in. We use the following necessary cookies:
  • Analytical and performance cookies, which allow us to analyse web traffic, see the number of users on our website and see how visitors use our website.We use the following cookies for this purpose:
    • Google analytics (_ga)
    • Facebook pixel
  • Functional cookies, they save the choices you made on our website, which makes the Website more user-friendly. We use the following functional cookies:
    • Cookie consent
  • Targeting cookies, these show us the pages you have visited and the links you have followed so that online ads can be tailored to your interests. 

How to manage or delete cookies?

You can block or delete cookies at any time through your web browser settings. Blocking cookies may affect our services and the use of our website. Deleting cookies may require you to re-enter your preferences the next time you visit our website. Please consult the documentation of your software supplier for more information on blocking and deleting cookies:

  • https://support.mozilla.org/nl/kb/cookies-informatie-websites-computer-opgeslagen  
  • https://support.apple.com/kb/ph21411?locale=nl_NL 
  • https://support.google.com/chrome/answer/95647 
  • https://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies
  • https://support.microsoft.com/nl-be/help/4027947/windows-delete-cookies

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