Conditions

General terms and conditions

• Advance invoice:
  • Upon confirmation of the event, we require a 75% deposit of the quoted price, within 30 days after invoice date, to secure the reservation
  • If the event takes place before the payment term, please make sure to pay the invoice within 7 days prior to the event date
• Balance invoice:
  • After the event, you will receive the balance invoice, which is due within 30 days after invoice date
• In case of overdue payment, 0,25% of the invoice amount will additionally be charged for each week of late payment

Cancellation policy

• For cancellations up to 8 weeks prior to the event, the already incurred costs will be charged;
• For cancellations up to 8 weeks or less prior to the event, 25% of the total amount will be charged; in case the already incurred costs exceed this percentage, they will also be charged;
• For cancellations less than 6 weeks prior to the event, 50% of the total amount will be charged; in case the already incurred costs exceed this percentage, they will also be charged;
• For cancellations less than 4 weeks prior to the event, 75% of the total amount will be charged; in case the already incurred costs exceed this percentage, they will also be charged;
• For cancellations less than 2 weeks prior to the event, 100% of the total amount will be charged
• In case of announced very bad weather, a plan B can be elaborated, in function of the still available activities on the event date, customer preference and (extra) available budget.
• For cancellations and postponements of the event, other arrangements can be made depending on the costs already incurred by Ecco La Luna Ltd.

PRACTICAL MATTERS

• The prices mentioned in our offers are VAT excluded, unless specifically stated otherwise.
• The prices mentioned in our offers don't include the transportation cost, unless specifically stated otherwise.
• The prices mentioned in our offers don't include the renting of rooms, unless specifically stated otherwise.
• The final number of participants must be communicated to Ecco La Luna at least 7 working days before the event.
• The final catering choice per person must be communicated to Ecco La Luna at least 7 working days before the event.
• Crew catering: our offers exclude catering, unless specifically stated otherwise. In case Ecco La Luna collaborators are present at an event for 2 of more parts of the day, we expect the customer to take care of their catering (breakfast and/or lunch and/or diner). Part of day= 4 consecutive hours, including build-up and break-down.
• When renting a vehicle (2CV, Vespa, tandem bike, MTB) the final number of vehicles must be communicated to Ecco La Luna at least 20 working days before the event (unless specifically stated otherwise).
• Normal sportswear should be sufficient (unless specifically stated otherwise).
• Rain resistant clothing is recommended, depending on the weather conditions.
• Good hiking shoes or sports shoes are recommended (unless specifically stated otherwise)
• During the bike tours the use of a helmet is mandatory. Not wearing a helmet is at one's own risk. If needed you can rent a bike helmet at Ecco La Luna.
• The vehicles that are used during the 2CV rally have a standard BA insurance + basic omnium.

RENTAL RULES FOR ROLLING STOCK

• All hirers of bicycles, tandems, e-bikes, vespa's, 2PKs , ... declare that they agree with these regulations and associated rules.
• The renter can never be held responsible for accidents with physical or material damage caused by the hirer to himself or third parties.
• The hirer remains responsible for the rented equipment, whether in case of theft, accident, damage or violation (fine) and shall reimburse the renter for any damage or loss caused.

OPTIONALLY: VIDEO RECORDING

• If required, we can provide a photo/video shooting -- ask for a free price estimate

Accident Insurance

• This is normally not included in our prices, because covered by the occupational accident insurance of your company (check!)
• If needed, Ecco La Luna can arrange the accident insurance. The price for one group with a maximum of 10 people amounts to 100 euro per day (VAT excluded). For each extra participant an amount of 10 euro (VAT excluded) per person per day will be charged. Such requests should be sent to us 7 working days before the event. A list of participants (first name + last name) should be send to us in advance + the final number of participants.
• Ecco La Luna guarantees that her civil liability and that of her collaborators -- excluding third parties, that is other than her employees -- cover to a maximum extend any accident occurring during the event or because of its materials.

Driving a 2CV: STANDARD Civil Liability Insurance

• Standard civil liability insurance + omnium basic are included
• All our 2CVs are insured with the Standard civil liability insurance through Allianz-insurances
• For each 2CV a lease contract should be signed on the day of the event in which the renter takes full responsibility
• The possible damage of an accident at fault is covered by the insurance with an excess of 1500 euro (VAT excluded) per damage claim

Driving a 2CV -- OPTIONALLY - omnium plus (= 50,00 euro VAT excL. per 2CV)

• The Standard civil liability insurance can be extended to an omnium plus insurance
• A lease contract must be signed on the day of the event for each 2CV event, in which the renter takes full responsibility
• The possible damage of an accident at fault is covered by the insurance with an excess of 500 euro (VAT excluded) per damage claim

Photo and video material during an event

Ecco reserves the right to take photos and videos during the event if the course of the event allows it. We also share this material with the customer after the event and we also use it for marketing purposes such as social media, website, catalogue. Unless the customer objects to this. The customer reserves the right at all times to ask for photos or videos to be removed.

CONTACT DETAILS

ECCO LA LUNA LTD.

• Contact address: Vluchtenboerstraat 27A 8990 Gavere (Belgium)
• E-mail address: team@eccolaluna.be
• VAT-number: BE 0479 176 733
• Belfius Bank NV BE18 0689 3343 4865 -- GKCCBEBB
• Owners-Managers: Geert Debusschere and Anne-Astrid Coninx